![]() They won't even acknowledge that I'm asking it. They are refusing to answer this question. I pointed out that support for this range was only removed from their website at the start of this year, were they really telling me that all information about this machine has been totally and irreversibly erased without trace, and if so, how were they able to confirm that there had ever been a BIOS update for it? They then told that they no longer have any information whatsoever about this model, due to it's age. I asked if they could tell me what the last BIOS revision was, so at least I figure out whether or not I was already on the last BIOS revision. ![]() They said yes, we can confirm there was a BIOS update released, but they're no longer providing it. So I changed tack, and asked could they just confirm whether or not a BIOS update was ever released. So for a while they sent me variations of the same useless reply, I sent them increasingly vexed variations of my reply, and demanded to be put on to someone who was capable of answering my questions. I just need the last BIOS update so I can see if it will make the battery work. I said I don't need you to guarantee compatibility with Windows 10, I'm not asking for help running Windows 10, I've got Windows 10 running just fine. They sent me a useless response, we're sorry for the inconvenience, but we can't guarantee compatibility with Windows 10. Would you please send me the last version of the BIOS update utility that supported this machine? I said, look, I understand about pulling support for Windows 7, it's obsolete, it's not receiving security updates, people should stop using it, fine, but there's millions of machines out there that received a free update to Windows 10 from Microsoft. So initially I contacted them, asking nicely. Then you can pick through it and hopefully find your BIOS update.Ĭlick to expand.Ha, I know, I held back from ranting about Sony in my initial post, but I've been arguing with their awful customer services people about this for weeks! Among every BIOS and driver for every Sony product from 2019 and earlier. So, I'll play it safe and not say where to get it.Īlso you'd have to download the entire thing and look for your BIOS. I'm not certain what the forum rules would be as I don't think it's software piracy but it is discontinued drivers and whatever else was on the server. I don't think I'd be allowed to link to it here. Someone backed up the Sony vaio support FTP server before they took it down. So, who knows what you're really getting with the download. They are only on those sketchy driver download sites. While it looks like there may be some BIOS updates. Unfortunately the waybackmachine doesn't keep that level of site detail to see if the BIOS updates existed. Way to keep past customers and enthusiasts loyal Sony. A few TB of rarely accessed data must be too much for them. They are too cheap or poor to continue hosting old drivers and BIOS on their servers. ![]() Unlike virtually every other computer manufacturer. It appears Sony dumped every driver and BIOS from their servers for older computers recently. It's not a Windows problem, it can't be fixed from within the operating system. So I'd like to find out if this model ever received another BIOS update, as it's a decent enough machine, handles Windows 10 fine, but the battery life sucks, and it's refused to work with every replacement battery I've tried, aside from a used original official battery, which isn't much of an improvement on the the one that's in it.Īlternatively, if anyone knows of a way to patch or mod the BIOS to make it accept a third party battery, I'm willing to try that. ![]() They later released BIOS updates for some of them that removed this limitation, allowing third party batteries to be installed. The current BIOS is R1120Y4, and I'd like to know if another BIOS revision was ever released after this one.īasically, Sony released a bunch of laptops which would detect if you tried to replace the battery with a third party replacement. I'm fixing up an old Sony Vaio VGN-NW20EF/S.
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